Privacy policy

Last Updated: January 2026

Nutrix Healthcare (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information
We may collect personal information that you voluntarily provide, including but not limited to: full name, email address, phone number, billing and shipping address, order and transaction details, and any information you provide through contact forms, WhatsApp, or email.

b) Automatically Collected Information
When you visit our website, we may automatically collect IP address, browser type and device information, pages visited and time spent on the website, referring URLs, and cookies or similar tracking technologies.

2. How We Use Your Information
We use your information to process and fulfill orders, communicate with you regarding orders, inquiries, or support, improve our website, products, and services, send promotional or informational messages only if you opt-in, detect and prevent fraud or unauthorized activity, and comply with legal obligations.

3. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. Cookies help us remember your preferences, understand how users interact with our site, and improve functionality and performance. You can disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information
We do not sell or rent your personal information. We may share your information only with trusted service providers such as payment processors, delivery partners, and IT services; legal authorities if required by law; and business partners strictly for order fulfillment or operational purposes. All third parties are required to protect your data and use it only for authorized purposes.

5. Payment Information
Nutrix Health Care does not store credit or debit card details. All payments are processed securely through authorized payment gateways using encrypted connections.

6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention
We retain personal information only for as long as necessary to fulfill orders, comply with legal requirements, resolve disputes, and enforce our policies. You may request deletion of your personal data, subject to legal obligations.

8. Your Rights
You have the right to request access to your personal information, request correction of inaccurate data, request deletion of your data, and withdraw consent for marketing communications. To exercise your rights, contact us using the details below.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes constitutes acceptance of the revised policy.

12. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
Call / WhatsApp: 0310-0000100
Email: info@nutrixhealthcare.com
Business Email: businessnhc@nutrixhealthcare.com
Office Hours: Monday to Saturday – 9:00 AM to 6:00 PM
Head Office Address: P44, Street #3, Small Industrial Area, 9km Sammundari Road, Faisalabad, Pakistan