Customer Support Representative

Location: Faisalabad (On-Site)
Job Type: Full-Time
Experience: 1-2 Years

We are seeking a dedicated and experienced Customer Support Representative to join our team. This role involves assisting the sales team, managing customer inquiries, and contributing to sales growth. 

Key Responsibilities

• Provide support to the sales team in processing orders and managing dispatch.
• Respond to customer queries through various communication channels.
• Coordinate with internal departments to ensure timely delivery and effective support.
• Follow up with clients to ensure satisfaction and collect feedback.

Requirements:

• Proven experience in sales and customer support.
• Strong communication and interpersonal skills.
• Data management on Microsoft Office.
• Handle inquiries, resolve issues, and ensure customer satisfaction.